Effective from: 15th October 2026
East Coast Lines values the trust you place in us when you share personal information through our website or during communications with our team. This privacy policy explains what information we collect, how we use it, and the steps we take to protect it. By using our website or contacting us, you agree to the practices described in this document.
We collect information you voluntarily share when you fill out contact forms, request quotes, apply for roster registration, or communicate with our team through email or phone. This information may include your name, company name, email address, phone number, mailing address, and details about your project or inquiry.
We also collect certain information automatically when you visit our website, including your IP address, browser type, device information, and pages you view. This data helps us understand how visitors use our site so we can improve the experience for everyone.
We use the information you share to respond to your inquiries, provide requested services, process roster applications, and communicate about projects or opportunities. We may also use your information to send updates about our services, storm response availability, or company news that may interest you.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with trusted partners who assist us in operating our website or delivering services, but those partners are required to keep your information confidential.
Our website may use cookies and similar tracking technologies to improve functionality and understand how visitors interact with our content. Cookies are small files stored on your device that help us remember your preferences and recognize returning visitors.
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect certain features of our website and limit your browsing experience.
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption where appropriate, and restricted access to information within our organization.
While we work hard to safeguard your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we remain committed to protecting your information to the best of our ability.
Our website may contain links to external sites that are not operated by East Coast Lines. We are not responsible for the privacy practices or content of those third party websites. We encourage you to review the privacy policies of any site you visit through links on our platform.
Our website and services are intended for business and professional audiences. We do not knowingly collect personal information from children under the age of thirteen. If you believe we have collected information from a child, please contact us so we can take appropriate action.
You have the right to request access to the personal information we hold about you. You may also request that we correct, update, or delete your information at any time. To exercise these rights, please contact us using the information provided at the end of this policy.
If you no longer wish to receive communications from us, you can opt out by following the unsubscribed instructions in our emails or by contacting our team directly. We will honor your request as quickly as possible.
East Coast Lines may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the last updated date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions about this privacy policy or how we handle your personal information, please reach out to our team. You can contact us through the form on our contact page or by calling our office directly. We are here to address your concerns and provide clarity about our data practices.
